Case management deals with the issues/concerns raised by the customers on any specific item or services provided by the respective company. Customers can raise the cases from Online Case Form, Case Capture and Customer Centers or NetSuite support reps can enter the cases in NetSuite on behalf of the customer. Cases created in NetSuite will be assigned to the support reps based on the case rules setup. Communication for each support case can be tracked under the respective case record.

Measurement is a process that uses numbers to describe a physical quantity based on what we can observe. This is done to be able to compare them to each other. We can measure how big things are, how warm they are, how heavy they are, and lots of other features as well.

Mass Update: Updating price levels in each item record is taking more time. So we have an option is called  ‘Mass Update’. We can  update upto 10,000 item records in a single mass update. We can do mass updates for both ‘Item Prices’ & ‘Purchase Prices’.

• For example, a computer is exploded into hard drives, RAM, Processors, chips etc.. which are included into the requirement of entire computer.  
• The Manufacturing bill of materials(BOM) be made up of all the assemblies and parts required to construct a finished and shippable product.

Advanced Bill Of Materials (BOM):

Currency used as a medium of exchange for goods and services. Companies that have offices in other countries, or those that frequently do business with foreign companies, must record and track transactions in foreign currencies.If you have a customer that wants to interact with you in a different currency from your base currency, you will have to establish a new customer record.  For this reason, it may make more sense to turn on the Multi-Currency Customers and Vendors feature. NetSuite's financial management capabilities you can price your items in multiple foreign currencies to ensure customers. NetSuite supports all ISO 4217 standard currencies.