New customer expectations, mature sales organizations, staid industries, increasing competition from Amazon—the challenges for distributors seem to multiply by the day. Businesses as diverse as a furniture wholesaler, a firefighter equipment supplier and point of sale supplier explained how they’ve dealt with some of the common challenges confronting people in the industry and how they’re taking their ecommerce to the next level at a SuiteWorld19 session last month.
Kristin Cavallari was thrust into the spotlight when the reality series Laguna Beach hit MTV in September of 2004. Her fame only continued from there with roles in television and film as well as another stint in reality TV with the Laguna Beach spinoff, The Hills. She’s hosted red carpet awards shows with E! News, and she headed up an incredibly successful shoe collaboration with Chinese Laundry for six years.
NetSuite this week made it easier for customers to boost their marketing efforts, improve site design and integrate their website with popular applications with new SuiteCommerce extensions. These extensions empower non-technical users to quickly build outstanding customer experiences that will help businesses succeed not only online, but across all channels.
Kelly Scott, NetSuite’s Industry Marketing Lead for the Product Verticals, recently sat down with Chris Benner, Senior Industry Principal of Retail to discuss the major trends and keys to success in the industry in 2019.
The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.