Perform the following steps to reflect a price of an Item decreasing on a Sales Order that has been Billed and an Invoice that has been paid:

Perform the below steps to show the customer deposit as a lint item on a Sales Order:

1. Create a Payment type Item

Note: This account will only be used on a Sales Order so any account associated with this item will not be impacted, since Sales Order is a non-posting transaction.

      2.  Edit the Sales Order where a deposit has been entered

Perform the below steps to Invoice the multiple items of a sales order on different dates:

Perform the following steps to Issue a Customer Refund to a customer through a “Gift Certificate”

• Open the credit memo of the customer
• Create a new Invoice instead of issuing a Refund
• In the Invoice select the Gift Certificate Item
• Select the same ‘Customer’ name used in the ‘Credit Memo’
• A new code will be sent to the email address entered in the Gift Certificate Column
• Save the Invoice after entering all the applicable details
• The Status of the Invoice will be ‘Open’
• Use the ‘Credit Memo’ as a ‘Payment’ for the ‘Invoice’
• Accept the Payment from the Invoice
• On the Payment page, navigate to Invoices subtab of the ‘Applies’ tab
• Check the apply box next to the Invoice
• Navigate to Apply > Credits and check the ‘Apply’ box on the credit memo
• Check the Payment Amount field, change it to $0 and make sure that ‘To Apply’ and ‘Applied’ amounts are equal.
• Save the Payment transaction

In NetSuite Payment is not allowed in any currency other than what is set on the customer record, but on a scenario where a Customer currency is different from a Bank Account the following steps will work as a solution.