There could be scenario where sales rep field needs to be updated to multiple transactions like Estimate, Sales Order, and Invoice etc., When user tries to perform mass update for the sales rep field of transactions, Sales Rep field may be found missing. This is caused by enabling the Team Selling Feature. To disable this feature:
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Sales Rep field is not available in Mass Update Fields for a transaction
Topics: CRM
- Go to Customization > Lists, Records & Fields > Transaction Column Fields > New
- Enter the name of the label and select the type as Free-Form or Integer
- Uncheck the Store Value checkbox and select applies to as Sales
- Under Validation and Defaulting tab, check Formula and enter {linenumber} in the Default Value and click Save.
Topics: Customization
Know how to change the price on a Billed Sales Order and Paid Invoice
Perform the following steps to reflect a price of an Item decreasing on a Sales Order that has been Billed and an Invoice that has been paid:
Topics: ERP
How to show the Customer Deposit as a Line Item on Sales Order
Perform the below steps to show the customer deposit as a lint item on a Sales Order:
- Create a Payment type Item
Note: This account will only be used on a Sales Order so any account associated with this item will not be impacted, since Sales Order is a non-posting transaction.
2. Edit the Sales Order where a deposit has been entered
Topics: ERP
Why Estimates show processed status when no Transactions are associated
There are two instances why an Estimate shows as processed even when there are no Transactions:
- When an opportunity has multiple Estimates and when one Estimated is processed then all the other Estimates related to that Opportunity are also set with same status
Topics: CRM