The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.
A lifelong entrepreneur, Tony Drockton ran start-ups in the construction and finance industries before moving on to high fashion. As he built up Hammitt, a handbag-focused luxury accessory brand, he knew he needed to take a different approach than others in the industry. He embraced a philosophy that welcomed all partners – wholesale, retail, online, offline – with a goal of putting the customer first.
The federal government took a major step toward regulating ecommerce on Thursday when the Supreme Court upheld a South Dakota law that allows the state to gather sales tax from online businesses with at least $100,000 in sales from state residents or 200 transactions in the state annually. This overturned a ruling from 1992, Quill Corp. v. North Dakota, that prevented states from collecting taxes from companies without a physical presence in their state.
Attendees of the Internet Retailer Conference & Exhibition (IRCE) left Chicago last week with a renewed sense of optimism. The future of internet retail looks as promising as ever before, as it eats up an increasingly big piece of the $5-plus trillion retail industry.