On the flip side of the record pace of mergers and acquisitions over the last couple of years is the rapid growth in companies divesting of product lines. Seeking to drive greater focus on core products, meet financing needs, and keep pace with market changes, companies are pursing divestitures at a record pace– with more than half of those surveyed in Deloitte’s M & A Trends Report, 2016 Edition reporting that they expected their companies to divest business lines over the next 12 months. That’s up from 39 percent last year.
Ecommerce has emerged as the single biggest growth driver in the worldwide marketplace. eMarketer, a leading independent market researcher, predicts global B2C ecommerce sales will reach $1.5 trillion this year, a 20 percent increase from 20131. And according to Forrester Research, B2B ecommerce spending in the U.S. alone reached $559 billion in 20132. If ecommerce is important to your business then the solution you choose is arguably one of the most important business decisions you will make.
Customer relationship management (CRM) refers to methodologies, software and Internet capabilities that allow companies to manage their relationships with current and potential customers. Companies often use CRM software applications to organize, automate and synchronize sales, marketing, customer service, and technical support. These applications are available most often as on-premise or through software-as-a-service (SaaS).
You've decided that you no longer want responsibility for maintaining and supporting your ERP system in-house. That's a wise choice—and one that reflects the ever-increasing numbers of companies moving to the cloud to focus more on their business instead of their IT infrastructure.
If you're looking to start running your business in the cloud, there are plenty of companies vying for your attention. However, not all cloud computing service providers are created equal and selecting the right partner, one you can trust to provide the services you need well into the future at the standards you expect is a critical business decision.