CuriousRubik & NetSuite

White Paper: The Convergence of CRM with the Ecommerce Platform

CRM and ecommerce have traditionally been standalone systems that don’t share information. But in today’s digital, mobile and social world, companies need to capture and connect all interactions and transactions to provide seamless cross-channel brand experiences. This whitepaper looks at how a single ecommerce and CRM platform opens new possibilities to understand customers, provide better service and drive revenue without the challenges of integrating standalone systems.