Yesterday’s amazing is today’s expected. That’s a vital point retailers need to understand according to Dana Telsey, CEO and Chief Research Officer at Telsey Advisory Group. Telsey provided an overview of the evolving retail landscape during NetSuite’s recent webinar, Revolutionizing Retail, as well as the key trends hitting the industry and the five top things what will transform the future of retail.
James Curleigh, CEO of giant apparel retailer Levi Strauss and Co., had some familiar and some foreboding words for the 35,000 attendees at the annual NRF 2018: Retail’s Big Show last week in New York City.
Like the rest of the retail industry, home goods retail is in the midst of a major transition. Today’s shopper expects an anytime, anywhere commerce experience. For brands to meet and exceed those customer expectations, they must move from siloed multichannel retailing to frictionless omnichannel commerce.
Mobile point-of-sale (mPOS) adoption is growing at unprecedented rates. According to a report by Transparency Market Research, the mPOS market is expected to reach over $38 billion by 2024*.
When you read about ecommerce platforms, it’s usually focused on the latest and greatest features the solution provides, improving performance or optimizing any number of things like conversions and SEO. Rarely is there much discussion about the tools needed to manage an ecommerce site and how critical it is to a merchant.