Error: "This item cannot be deleted because it has child items", here is the resolution

Posted by CuriousRubik on 29 Jul, 2014

This warning message is usually encountered when a user is trying to delete a record in the system and it has child records as indicated under History> Transactions

Please find below steps to delete the item

  • User should investigate if this item has been a member of a kit or assembly item.
  • Any transaction under the kit or assembly item to which it was a member at the time the transaction was created should be deleted first before the item itself could be deleted
  • These transactions are considered the child item records even if the item does not appear in them but technically it is a part of the transactions because it is member at the time they are created

Topics: Customization

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