Succession planning is essential for family business survival, especially for those where leaders are nearing retirement. According to the Family Business Center, 70 percent of family businesses would like to pass their business on to the next generation, but only 30 percent will be successful.
Kelly Scott, NetSuite’s Industry Marketing Lead for the Product Verticals, recently sat down with Chris Benner, Senior Industry Principal of Retail to discuss the major trends and keys to success in the industry in 2019.
The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.
The federal government took a major step toward regulating ecommerce on Thursday when the Supreme Court upheld a South Dakota law that allows the state to gather sales tax from online businesses with at least $100,000 in sales from state residents or 200 transactions in the state annually. This overturned a ruling from 1992, Quill Corp. v. North Dakota, that prevented states from collecting taxes from companies without a physical presence in their state.