At the start of the B2B Next Conference & Exhibition, conference founder Andy Hoar shared a revealing story. Six years ago, a company hired him to host a B2B ecommerce event and a dozen people showed up. Last week, 700 people sat in front of Hoar for the inaugural B2B Next event in Chicago, a clear sign of the tremendous interest in and growth of this field.
It’s easy to overlook the fact that technology alone will not turn your business into a successful company. Your business must first develop a thoughtful strategy that differentiates it and keeps customers happy. Technology is what can help solve the problems that pop up during that transformation.
The federal government took a major step toward regulating ecommerce on Thursday when the Supreme Court upheld a South Dakota law that allows the state to gather sales tax from online businesses with at least $100,000 in sales from state residents or 200 transactions in the state annually. This overturned a ruling from 1992, Quill Corp. v. North Dakota, that prevented states from collecting taxes from companies without a physical presence in their state.
Like the rest of the retail industry, home goods retail is in the midst of a major transition. Today’s shopper expects an anytime, anywhere commerce experience. For brands to meet and exceed those customer expectations, they must move from siloed multichannel retailing to frictionless omnichannel commerce.
Industry forecasts predict manufacturers and wholesalers will spend more annually on ecommerce technology than online retailers by 2019. When companies are embarking on their B2B ecommerce technology investments where do they start? This was the topic of a panel at the B2BecWorld Executive Seminar in New York City this month. I caught up with panelist, Mark Fitzgerald, COO of POS Supply Solutions to share more insight on how the company made its technology investments. POS Supply Solutions, a distributor of point of sale and transaction supplies, was an early adopter of NetSuite ERP and recently completed the suite by adding SuiteCommerce Advanced and the Bronto Marketing Platform.