Efficiently and cost-effectively getting a shirt, hat and shoes delivered to a customer in Billings, Mont. when a retailer’s stock spans warehouses from Burlington, Vt. to Bellevue, Wash. and a physical store in Baltimore is no small feat. Yet, for even the smallest retailers, it’s imperative to balance customer expectations with profitability — whether the order is shipped from a warehouse, shipped from a store, drop shipped or picked up in store.
The world of ecommerce moves extremely fast and it is nearly impossible to adapt to every latest and greatest trend.
From the kitchen to the bathroom to the living room, the annual International Housewares Show that descended upon Chicago this week offered a glimpse into not only every room of the house, but also the future of retail.
As multiple trends accelerate the pace of change, distributors must maintain a continuous focus on innovation. We find ourselves in a VUCA environment - the velocity, uncertainty, complexity and ambiguity that distributors are facing today are putting significant pressure on leaders. Take for example the recent strategic decision by Amazon to acquire Whole Foods. This singular decision has caused massive ripple effects throughout boardrooms across the country.