You've decided that you no longer want responsibility for maintaining and supporting your ERP system in-house. That's a wise choice—and one that reflects the ever-increasing numbers of companies moving to the cloud to focus more on their business instead of their IT infrastructure.
If you're looking to start running your business in the cloud, there are plenty of companies vying for your attention. However, not all cloud computing service providers are created equal and selecting the right partner, one you can trust to provide the services you need well into the future at the standards you expect is a critical business decision.
How important is customer acquisition and retention to your business? If you answered anything other than "It's critically important," you probably have problems software can't solve. But for the rest of us, understanding customers and tailoring products and services to their needs is critical to financial profitability and growth. There is a wide range of business software designed to support those goals, but sometimes, deploying these tools can create the opposite result.
Just a few years ago, some industry experts dismissed cloud computing as just the latest technology fad, good for generating a lot of buzz but offering little practical value. Today, the cloud has arrived and has been widely acknowledged by analysts and companies alike as a major force in significantly altering the entire IT landscape, from how data centers are built, to how software is deployed, to how upgrades are handled, and beyond.
I recently saw a LinkedIn post from an industry analyst equating the term "cloud computing" to "just a computer that lives somewhere else." While I'm sure there was a jestful side to the post, the underlying message highlighted a very important point that software buyers should be considering.