This issue rises for the role in which there is no custom record permission that we want to open.

  • To resolve this, Go to Setup > Users/Roles > Manage Roles
  • Edit the Custom role used for Importing
  • Under Permissions tab, Lists Subtab, add Custom Record Entries with level set toCreate.
  • In the Setup Subtab, add Import csv file with level set to full.
  • Click on save